{"id":6077,"date":"2019-09-18T16:31:50","date_gmt":"2019-09-18T16:31:50","guid":{"rendered":"https:\/\/www.contugas.com.pe\/blog\/\/?p=6077"},"modified":"2022-11-29T14:31:41","modified_gmt":"2022-11-29T19:31:41","slug":"deberes-y-derechos-del-usuario","status":"publish","type":"post","link":"https:\/\/www.contugas.com.pe\/blog\/index.php\/deberes-y-derechos-del-usuario\/","title":{"rendered":"Deberes y derechos del usuario"},"content":{"rendered":"<h4><b>Tengo derecho a:<\/b><\/h4>\n<ul class=\"circle\">\n<li>Recibir gas natural de forma continua e ininterrumpida, salvo casos de fuerza mayor.<\/li>\n<li>Interponer reclamos por el servicio recibido, que sean atendidos en los plazos que manda la ley y que se me informe respecto al estado de mi reclamo.<\/li>\n<li>Solicitar informaci\u00f3n de mis consumos y cargos tarifarios.<\/li>\n<li>Solicitar el cambio de titular del servicio.<\/li>\n<li>Tener una instalaci\u00f3n de gas de mi propiedad.<\/li>\n<li>Recibir un reintegro si pagu\u00e9 de m\u00e1s en caso de error en la facturaci\u00f3n.<\/li>\n<\/ul>\n<h4><b>Yo debo:<\/b><\/h4>\n<ul class=\"circle\">\n<li>Cumplir con el pago de mi factura hasta su fecha de vencimiento.<\/li>\n<li>Permitir al concesionario que realice el mantenimiento y revisi\u00f3n de las instalaciones externas e internas cuando sea requerido.<\/li>\n<li>Comunicar inmediatamente al concesionario si detect\u00f3 una fuga o falla t\u00e9cnica en el servicio.<\/li>\n<li>Entregar los documentos necesarios para verificar que las instalaciones internas cumplan con las especificaciones t\u00e9cnicas y las condiciones de calidad y seguridad.<\/li>\n<li>Evitar la modificaci\u00f3n en mis instalaciones internas sin permiso del concesionario.<\/li>\n<li><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-6237\" src=\"https:\/\/www.contugas.com.pe\/blog\/\/wp-content\/uploads\/2019\/09\/01-1-740x1024.jpg\" alt=\"\" width=\"740\" height=\"1024\" srcset=\"https:\/\/www.contugas.com.pe\/blog\/wp-content\/uploads\/2019\/09\/01-1-740x1024.jpg 740w, https:\/\/www.contugas.com.pe\/blog\/wp-content\/uploads\/2019\/09\/01-1-217x300.jpg 217w, https:\/\/www.contugas.com.pe\/blog\/wp-content\/uploads\/2019\/09\/01-1-768x1063.jpg 768w, https:\/\/www.contugas.com.pe\/blog\/wp-content\/uploads\/2019\/09\/01-1.jpg 1084w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Tengo derecho a: Recibir gas natural de forma continua e ininterrumpida, salvo casos de fuerza&#8230;<\/p>\n","protected":false},"author":2,"featured_media":6221,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[44],"tags":[],"class_list":{"0":"post-6077","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-comunidad-contugas"},"better_featured_image":{"id":6221,"alt_text":"","caption":"","description":"","media_type":"image","media_details":{"width":1050,"height":617,"file":"2019\/09\/deberes.jpg","sizes":{"thumbnail":{"file":"deberes-150x150.jpg","width":150,"height":150,"mime-type":"image\/jpeg","source_url":"https:\/\/www.contugas.com.pe\/blog\/wp-content\/uploads\/2019\/09\/deberes-150x150.jpg"},"medium":{"file":"deberes-300x176.jpg","width":300,"height":176,"mime-type":"image\/jpeg","source_url":"https:\/\/www.contugas.com.pe\/blog\/wp-content\/uploads\/2019\/09\/deberes-300x176.jpg"},"medium_large":{"file":"deberes-768x451.jpg","width":768,"height":451,"mime-type":"image\/jpeg","source_url":"https:\/\/www.contugas.com.pe\/blog\/wp-content\/uploads\/2019\/09\/deberes-768x451.jpg"},"large":{"file":"deberes-1024x602.jpg","width":1024,"height":602,"mime-type":"image\/jpeg","source_url":"https:\/\/www.contugas.com.pe\/blog\/wp-content\/uploads\/2019\/09\/deberes-1024x602.jpg"},"portfolio-thumb":{"file":"deberes-600x403.jpg","width":600,"height":403,"mime-type":"image\/jpeg","source_url":"https:\/\/www.contugas.com.pe\/blog\/wp-content\/uploads\/2019\/09\/deberes-600x403.jpg"},"portfolio-thumb_small":{"file":"deberes-400x269.jpg","width":400,"height":269,"mime-type":"image\/jpeg","source_url":"https:\/\/www.contugas.com.pe\/blog\/wp-content\/uploads\/2019\/09\/deberes-400x269.jpg"},"portfolio-widget":{"file":"deberes-100x100.jpg","width":100,"height":100,"mime-type":"image\/jpeg","source_url":"https:\/\/www.contugas.com.pe\/blog\/wp-content\/uploads\/2019\/09\/deberes-100x100.jpg"},"nectar_small_square":{"file":"deberes-140x140.jpg","width":140,"height":140,"mime-type":"image\/jpeg","source_url":"https:\/\/www.contugas.com.pe\/blog\/wp-content\/uploads\/2019\/09\/deberes-140x140.jpg"},"wide":{"file":"deberes-1000x500.jpg","width":1000,"height":500,"mime-type":"image\/jpeg","source_url":"https:\/\/www.contugas.com.pe\/blog\/wp-content\/uploads\/2019\/09\/deberes-1000x500.jpg"},"wide_small":{"file":"deberes-670x335.jpg","width":670,"height":335,"mime-type":"image\/jpeg","source_url":"https:\/\/www.contugas.com.pe\/blog\/wp-content\/uploads\/2019\/09\/deberes-670x335.jpg"},"regular":{"file":"deberes-500x500.jpg","width":500,"height":500,"mime-type":"image\/jpeg","source_url":"https:\/\/www.contugas.com.pe\/blog\/wp-content\/uploads\/2019\/09\/deberes-500x500.jpg"},"regular_small":{"file":"deberes-350x350.jpg","width":350,"height":350,"mime-type":"image\/jpeg","source_url":"https:\/\/www.contugas.com.pe\/blog\/wp-content\/uploads\/2019\/09\/deberes-350x350.jpg"},"tall":{"file":"deberes-500x617.jpg","width":500,"height":617,"mime-type":"image\/jpeg","source_url":"https:\/\/www.contugas.com.pe\/blog\/wp-content\/uploads\/2019\/09\/deberes-500x617.jpg"},"wide_tall":{"file":"deberes-1000x617.jpg","width":1000,"height":617,"mime-type":"image\/jpeg","source_url":"https:\/\/www.contugas.com.pe\/blog\/wp-content\/uploads\/2019\/09\/deberes-1000x617.jpg"},"wide_photography":{"file":"deberes-900x600.jpg","width":900,"height":600,"mime-type":"image\/jpeg","source_url":"https:\/\/www.contugas.com.pe\/blog\/wp-content\/uploads\/2019\/09\/deberes-900x600.jpg"},"medium_featured":{"file":"deberes-800x617.jpg","width":800,"height":617,"mime-type":"image\/jpeg","source_url":"https:\/\/www.contugas.com.pe\/blog\/wp-content\/uploads\/2019\/09\/deberes-800x617.jpg"},"img_post":{"file":"deberes-365x250.jpg","width":365,"height":250,"mime-type":"image\/jpeg","source_url":"https:\/\/www.contugas.com.pe\/blog\/wp-content\/uploads\/2019\/09\/deberes-365x250.jpg"}},"image_meta":{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0","keywords":[]}},"post":6077,"source_url":"https:\/\/www.contugas.com.pe\/blog\/wp-content\/uploads\/2019\/09\/deberes.jpg"},"_links":{"self":[{"href":"https:\/\/www.contugas.com.pe\/blog\/index.php\/wp-json\/wp\/v2\/posts\/6077"}],"collection":[{"href":"https:\/\/www.contugas.com.pe\/blog\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.contugas.com.pe\/blog\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.contugas.com.pe\/blog\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.contugas.com.pe\/blog\/index.php\/wp-json\/wp\/v2\/comments?post=6077"}],"version-history":[{"count":6,"href":"https:\/\/www.contugas.com.pe\/blog\/index.php\/wp-json\/wp\/v2\/posts\/6077\/revisions"}],"predecessor-version":[{"id":6241,"href":"https:\/\/www.contuga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